How to Find a Good Property Management Company in Philadelphia | PhillyLiving

Owning rental property in Philadelphia can be rewarding — but finding the right property management company is one of the most important decisions you’ll make as an investor or landlord. A strong management partner helps maximize income, minimize headaches, and protect your investment over the long term. Philadelphia property owners are known for running their properties well and providing the services their residents need, but as companies grow, it's difficult to manage them all. That is where PhillyLiving Management comes in to help!

In this guide, we’ll walk you through how to find a good property management company, what criteria to use, and how to choose a company that’s the right fit for your goals.

Step 1 — Define What You Need

Before you begin your search, take a moment to define your property goals.

Ask yourself:

✔ Are you managing a single-family home, multi-family property, or condo association?
✔ Do you want full-service management or a la carte services?
✔ Are you planning to grow your portfolio over time?

Understanding your needs helps you filter out companies that may be strong in some areas but not others.

Step 2 — Start With Local Expertise

Local knowledge can be a major advantage. Philadelphia has its own rental market dynamics, local ordinances, and tenant expectations. A property manager with experience in the Philadelphia area — like PhillyLiving Management Group — understands:

• Pricing properties competitively
• Local tenant preferences
• City-specific legal requirements
• Philadelphia rental trends and seasons

PhillyLiving has been providing property management services in Philadelphia since 1982 and manages many single-family homes, multi-family units, and condos across the city.

PRO Tip: Look for companies that list their service areas and property types on their website — this means they serve your exact needs. Many property management companies say that they work in Philly but are not actually located in the city. We are!

Step 3 — Evaluate Reputation and Reviews

Online reviews offer valuable third-party insights. Search Google, Yelp, and industry forums to see what others say about a company’s responsiveness, professionalism, and results. While no company is perfect, pay attention to patterns in reviews:

• Are most clients positive?
• Do reviewers mention clear communication?
• How does the company handle maintenance or disputes?

PhillyLiving consistently receives positive reviews for customer service, transparency, and responsiveness.

Step 4 — Interview Potential Property Managers

Once you have a shortlist, schedule a conversation. Great questions include:



• Do you manage properties similar to mine?
• What’s your tenant screening process?
• How do you handle repairs and maintenance?
• What reporting tools do you provide owners?
• How transparent are your fees?

A good property manager should be able to clearly explain their process and pricing — no vague answers.

Step 5 — Compare Service Offerings and Fees

Property management fees generally include:

• A monthly management fee
• A leasing or tenant placement fee
• Possible maintenance coordination fees

Ask each company for written pricing and a sample management agreement so you can compare apples to apples.

Pro tip: Cheaper isn’t always better. A low fee that comes with poor service can cost you much more in the long run. Read more about how fees are typically determined in the Property Management world.

Step 6 — Look for Transparency and Technology

A forward-thinking property management company will use modern systems for:

• Online rent payments
• Maintenance requests and tracking
• Owner accounting portals

These tools make property ownership easier and improve communication with tenants and owners alike. PhillyLiving Management wants to maintain cutting-edge technology for our clients, so we constantly test new systems to see what is best for our clients.

How PhillyLiving Management Group Fits the Bill

As a seasoned Philadelphia property management provider, we offer:

• Full-service property management for single-family, multi-family, and condo properties
• Thorough tenant screening and placement
• Transparent fee structures
• 24/7 emergency maintenance support
• Detailed financial reporting

With over 40 years of local experience and more than 120 associations and properties under management, we help owners protect and grow their investments with confidence.